LedShop FAQ

UK DELIVERY

We attempt to dispatch orders within 1 working day from when they are placed.

Orders placed using our Free Shipping Service will be dispatched the next working day and can take 3 – 4 days to arrive.

Orders placed before 2pm using our next day service Monday to Thursday will arrive next working day via DPD.

DISCOUNT

We aim to provide you with the best possible price from the outset and as such do not usually offer any further discount, however if you can find the same product elsewhere, and we have it in stock we will always attempt to price match!

RETURNS

Most items are covered by our 14-day money-back guarantee, so just return them to us unused, in their original undamaged packaging, in a saleable condition, with your purchase invoice within 14 days and we will give you a full refund less any postage cost charged.

Our 14-day money-back guarantee does not affect your statutory rights.

For special order items we cannot provide a full refund, A credit note will be provided in these cases.

For Bespoke Items we do not offer returns.

If you have received a faulty or damaged item please contact us by telephone on 01903 267003 or hello@www.xdio.co.uk

TERMS & CONDITIONS

View our Terms & Conditions here

WHAT IS LED TAPE?

LED Tape is a highly versatile lighting solution with a wide range of applications. As the name suggests, LED Tape is a length of LEDs with a self-adhesive backing. The fact that it has a self-adhesive removes most of the installation hassle associated with older forms of lighting. All you need to do is stick it down. It’s compact design also means it will fit into relatively narrow spaces and can be hidden out of sight easily. The resulting effect is usually quite subtle, adding an extra layer of light and enhancing the look and feel of a space.

LED Tape is also flexible, which means it can be used on contoured surfaces. Basically, LED Tape gets around most, if not all, of the limitations associated with older forms of lighting, like fluorescent tubes. It can be bent, customised and installed quickly and easily without damaging the tape.

WHO ARE STAGE LED SUPPLIES

Stage Led Supplies are owned and managed by DZA Technical Ltd.

DZA Technical Ltd, 25 Ashacre Lane, Worthing, West Sussex, BN13 2DA

Company registration number: 0424 1685

Registered Address: Windrush House, Marshall Avenue, Worthing, BN14 0ES

VAT registration number: 780 739 889